Can I visit the nursery?

Of course!  In fact we highly recommend you come to see our fantastic environments and meet our lovely staff.  You will be assured of a warm welcome.  We offer tours of our settings every day of the week. Please ring or email ahead of your visit as we like to ensure that we have a member of staff available to answer all your questions.

Are all staff first aid trained?

We are proud to say that Safeguarding and Health and Safety are key priorities here at Flying High. Each one of our members of staff, including apprentices, are Paediatric First Aid Trained (full 2 day course) and have regular health and safety briefings.  

Staff also have regular training on Administration of Medicines, Allergies and a range of other issues to ensure that they are well prepared to manage all eventualities.

How are parents kept up to date with their child's development?

We ensure that you can speak to our staff at the end of each day. In addition we use the Famly App to keep you updated throughout the day of any key events.

We also hold regular Parent consultations where your child's key worker will talk to about your child's progress and their next steps.  

How can I use my free government funding?

You can use your free hours over four or five days subject to availability of places.  Over four days you can use 7.5 hours each day - 8.30am - 4.00pm or for five days the hours are 9am-3pm.

For parents eligible for 15 hours then you can either choose a morning (8.30am-11.30am) or afternoon (12.30pm-3.30pm) session five days a week.  We do not offer full days.  Parents can pay for an additional hour before the start of the morning session or at the end of the afternoon session and this is payable at our current hourly rate.

What if my child has additional needs?

We have well qualified Special Educational Needs and Disabilities co-ordinators who can support you with your child's learning plan.  All our staff are trained in a range of additional needs so they can all support your child on their learning journey.

To speak to our SENDCos:

At Ward End - Zainab Khatoon 0121-214-7446

At Castle Bromwich - Nicole Thacker  0121-748-6666